I highly respect the position of those who serve the space-a traveler, inside the terminals and in headquarters alike.
In order to assist Passenger Service Agencies and other offices responsible for Space-A travel (as well as media enquiries or business contacts), I've set up an e-mail account to allow those persons in an official capacity to reach out concerning issues related to Take-a-Hop.
please utilize the forums at Pepperd.com to receive support.